Student
Tech Team Workshop
Troubleshooting
and System Maintenance
This is a program to put
together a Student Tech Team. There are
so many times when something simple goes wrong with the computers that the
teachers often wait until they need to use the computer and they want it fixed
by yesterday or they never say anything about it because they think it is too
difficult to fix.
We have many students who would be able to work well
as student techs. They are not afraid
to work at a computer. This is so
important. But as important as it is,
they also must be trained properly to be student techs. Even though students say they know their way
around computers, some just think they do and can make a simple problem more
complicated.
I have developed a PowerPoint
presentation that would include information that would be used at a faculty
meeting to explain Student Tech Teams and then, use the same presentation with
the team itself. Handouts have also
been completed that would be reviewed at a faculty meeting as well as with the
students who are chosen to be on the Tech Team. The students will keep them close at hand and use them as
references. I have also put together Repair Request Forms and Repair Request Follow-Up
forms for the teachers to use and a Computer
Repair Worksheet for the students on the Tech Team to use. Downloading the PowerPoint presentation
using a dial-up service may take longer.
The following is a list of the handouts
that were developed to use with the Student Tech Team. They would not be given to the teachers at
first. I’d give them out at another
time so that they would become familiar with what the students are expected to
do. The handouts include:
1.
System Maintenance Handouts
2.
Basic Trouble Shooting Handouts
3.
How
To Start the Computer in Safe Mode
The
handouts would be passed out separately for each section, rather than as a
whole. I have put them all together
here just to make it easier to access them for the portfolio.